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Patient Management:
Address patient inquiries, concerns, and complaints, providing excellent customer service.
Monitor patient satisfaction levels and implement improvements when necessary.
Oversee the maintenance of accurate patient records and confidentiality.
Cash Management:Manage daily cash flow and financial transactions.
Supervise billing and invoicing processes to ensure accuracy.
Monitor accounts receivable and ensure timely payment collections.
Prepare financial reports and submit them to higher management.
Staff Management: train, and supervise administrative and support staff.
Set performance expectations and conduct regular performance evaluations.
Create staff schedules to ensure adequate coverage and manage leave requests.
Foster a positive work environment, promoting teamwork and professional development.
Administrative Tasks:Coordinate and oversee the facility's administrative functions.
Maintain office supplies and equipment, ensuring their proper functioning.
Implement and enforce organizational policies and procedures.
Handle correspondence, emails, and other communication effectively.
Compliance and Regulations:Ensure compliance with relevant health and safety regulations.
Monitor and adhere to legal requirements, licenses, and certifications.
Implement infection control measures and maintain a clean and safe environment.
Quality Assurance:Monitor and maintain quality standards in patient care and services.
Implement process improvements to enhance operational efficiency.
Conduct internal audits and address any issues identified.
Job Type: Full-time
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
