JOB DESCRIPTION:
· Efficiency in performing Inbound & Outbound calls. Provide accurate and timely information to customers.
· Resolve customer inquiries, issues, and complaints with empathy and professionalism.
· Update customer records and document interactions in our CRM system.
· Strong communication skills, both verbal and written.
· Excellent problem-solving skills and a customer-focused attitude. Proficiency with basic computer applications and CRM software
· Preferably fluent in Urdu language communication required for Job specification
Qualification: Min. Intermediate
Experience: Minimum 1 year previous call center or customer service experience.
Daytime Shift Location: Karachi Working Hours: 9:00 AM to 6:00 PM
Transport: Own Transport / Not provided by the company.
Job Type: Full-time
Salary: Rs35,000.00 - Rs40,000.00 per month
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