Responsibilities:As a Customer Service Representative at BookMe.pk, you will:- Provide top-notch customer support via phone, email, and chat.- Assist customers in resolving inquiries, issues, and ticketing-related concerns.- Offer information about our services, events, and promotions.- Troubleshoot and resolve technical issues related to our platform.- Maintain accurate records of customer interactions and transactions.- Collaborate with cross-functional teams to improve our services and resolve complex problems.- Deliver an exceptional customer experience that aligns with our brand values.
Requirements:To succeed in this role, you should have:- Excellent communication skills in English and Urdu, both written and verbal.- Strong problem-solving abilities and a customer-centric mindset.- Patience and empathy when dealing with customer concerns.- Basic computer skills and familiarity with online ticketing platforms is a plus.- A flexible schedule, as the role may require occasional evening and weekend availability.Why Join BookMe.pk?- Competitive salary and benefits package.- Opportunities for growth and career advancement.- A fun and collaborative work environment.- Be part of a company at the forefront of the entertainment industry in Pakistan.
As a Customer Service Representative at BookMe.pk, you will:
- Provide top-notch customer support via phone, email, and chat.
- Assist customers in resolving inquiries, issues, and ticketing-related concerns.
- Offer information about our services, events, and promotions.
- Troubleshoot and resolve technical issues related to our platform.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve our services and resolve complex problems.
- Deliver an exceptional customer experience that aligns with our brand values.
Requirements:
To succeed in this role, you should have:
- Excellent communication skills in English and Urdu, both written and verbal.
- Strong problem-solving abilities and a customer-centric mindset.
- Patience and empathy when dealing with customer concerns.
- Basic computer skills and familiarity with online ticketing platforms is a plus.
- A flexible schedule, as the role may require occasional evening and weekend availability.
Why Join BookMe.pk?
- Competitive salary and benefits package.
- Opportunities for growth and career advancement.
- A fun and collaborative work environment.
- Be part of a company at the forefront of the entertainment industry in Pakistan.
Job Types: Full-time, Fresher
Salary: From Rs25,000.00 per month
Application Deadline: 21/11/2023
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