Demand Planning Manager Mass & e-Com


 

Demand Planning Manager

ROLE POSITIONING & OBJECTIVES

The Demand Planning Manager will partner with Sales, Marketing, Operations and Finance to develop an accurate demand forecast to maximize cash flows and sales and service levels for all SKUs in the designated area of the business.

Reports to: Business Unit Manager / General Manager

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Reporting Level: Individual Contributor

Geographic Scope: Pakistan

Work Location: Karachi

Work Experience: 5-8 years

KEY ACCOUNTABILITIES :

Strategic Contribution :

§ Ensure optimization of demand forecasting and execution of demand planning process to meet business requirements.

§ Provide guidance / oversight of SKU level forecasts, to ensure alignment with business direction and consistency with market trends.

Functional Policies & Procedures :

§ Follow and implement function demand forecasting policies and procedures.

§ Define and implement risk management policy.

Planning and Forecasting :

§ Lead forecasting and inventory planning meetings to assess potential sales forecasts and goals.

§ Support and coordinate sell-in forecast construction by product / account on monthly basis on launches and promotions.

§ Development of accurate forecasts based on external trends, internal events and trade and marketing assumptions, keeping in view the demand history, product launch plans to support Operations, Sales and Financial Planning.

§ Provide monthly forecast to divisions for optimal demand and supply planning.

§ Manage and set levels of inventory/goals by divisions to achieve optimal balance in inventory.

§ Develop annual budgets and cost-effectiveness plans.

Operations Management

§ Monitor division’s catalogue alignment with distributor & update division’s master database.

§ Challenge customer’s orders as well as replenishment parameters to meet stock holding targets.

§ Work closely with the Supply Planning team to identify and resolve changes in the forecast and their impact on the supply chain

Quality Assurance:

§ Implementation of best practices, progress of improvement plan and partner with Business Unit to contribute to growth and business strategies.

§ Ensure that all processes (especially Disputes & returns) & KPIs (scorecard) are aligned between retailer and L’Oréal.

Analytics

§ Track promotional sell-out and make necessary adjustments internally and externally.

§ Analyze and challenge monthly stock in trade. Establish and manage SKU level statistical forecasts for their specific area of accountability.

§ Develop routine and ad-hoc demand related reports for management.

Risk Management

§ Identify demand forecast risks and develop effective mitigation plans

§ Manage regulatory risks.

§ Analyze and troubleshoot demand related issues in a timely and accurate manner.

Continuous Improvement:

§ Lead continuous improvement program with suppliers.

§ Implement, modify and create necessary processes, reports to gain efficiency, quality, consistency and for right decisions making for this position and stakeholders.

EXPERIENCE, SKILLS & KNOWLEDGE

§ Bachelor’s (Hons) degree in Business or Supply Chain

§ 5-7 years prior work experience in Supply and Demand planning

§ Strong mathematical and statistical knowledge

§ Understanding of the different sales channels and distribution models

§ Working experiences with Supply Chain processes (Warehouse, Transport, Customs, Customer Service, Planning, Credit management

§ Expertise in MS Office Tools

§ Cross functional team work

§ Good leadership skills, ability to motivate others and lead changes.

§ Networking and collaboration skills

§ Demand Planning Tools

§ Financial knowledge

§ Impact of pricing

§ Business Acumen


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